Mobile Applications Opticent will develop a Mobile apps for a different platforms like, ecommerce, Call center apps, Insurance, Banking and others. Get The Mobile App Solution With Opticent To – Increased Reach: Mobile applications allow businesses to reach a wider audience, including mobile users who may not have access to a desktop or laptop computer. … Continue reading Mobile Applications

ERP Applications An ERP (Enterprise Resource Planning) application solution is a software platform that helps businesses manage and automate their core business processes, including accounting, inventory management, human resources, customer relationship management, and more. ERP solutions provide a comprehensive view of the business operations, allowing businesses to make data-driven decisions and improve overall efficiency. Opticent … Continue reading ERP Applications

CX Dashboards Opticent can create a solution to Customize CX Dashboard and that feature allows to create custom dashboards with the Genesys Cloud platform. These dashboards can be tailored to specific business needs, providing a unique view of key metrics and data that are important to the organization. Data Visualization: The customized CX dashboard provides … Continue reading CX Dashboards

CX Connectors Genesys Cloud CX Connectors are a suite of pre-built integrations that allow businesses to easily connect their Genesys Cloud platform with other business applications and services. These connectors are designed to streamline workflows and enable businesses to provide a seamless customer experience across multiple channels. Opticent offers Some of the key benefits of … Continue reading CX Connectors

IP PBX An IP PBX (Internet Protocol Private Branch Exchange) is a phone system that uses internet protocol (IP) to transmit and manage voice calls. It’s a cost-effective and efficient solution for businesses looking to streamline their communication processes. Opticent team offer several benefits to businesses, including :- Cost Savings: IP PBX systems eliminate the … Continue reading IP PBX