About Us

We are passionate about talking on technologies, Opticent was formed in the year 2016 by a group of IT professionals with 15 + years of experience in the IT industry.

Opticent is the Leading Provider of Complete Office Communication and IT Solutions dedicated to design, integrating, and customizing advanced communication technologies and IT Infrastructure.

Our Solutions are true integration of key components into a single system we focus on providing IT infrastructure solutions and services to customers across all verticals.

We aim to give the best of class system integration services to our customer with add on services for the product and solution life cycle.

We are a team of professionals with expertise in Networking and AV integrations and the ability to execute projects of any scale and complexity and we also ensure maximum investment protection and return on investment for all our given solutions.

OpticentCX: Your Global Partner for Exceptional Genesys Cloud Contact Center Solutions

1. Unrivaled Expertise: OpticentCX brings unparalleled expertise to the table, serving as your trusted guide in implementing and optimizing Genesys Cloud Contact Center solutions on a global scale.
2. Global Reach, Local Touch: With a global presence, OpticentCX provides a unique blend of global reach and local understanding, ensuring that your Genesys Cloud deployment is tailored to meet the specific needs of your diverse customer base.
3. Seamless Integration: OpticentCX specializes in seamlessly integrating Genesys Cloud into your existing infrastructure, minimizing disruptions and maximizing the efficiency of your contact center operations.
4. Scalability for Growth: As your business expands, OpticentCX ensures that your Genesys Cloud solution scales effortlessly to accommodate growing demands, offering a future-proof investment in your customer engagement strategy.
5. Dedicated Support: OpticentCX is committed to providing dedicated support throughout your Genesys Cloud journey, from implementation to ongoing optimization, ensuring that your contact center operates at peak performance.
6. Innovation at its Core: OpticentCX embraces innovation, leveraging the latest features and capabilities of Genesys Cloud to enhance your customer experiences and stay ahead in the rapidly evolving landscape of contact center technology.
7. Proven Track Record: Benefit from the success stories of numerous global clients who have chosen OpticentCX as their Genesys Cloud partner, experiencing improved efficiency, increased customer satisfaction, and sustained business growth.

Opticent Provides Comprehensive Products And Solutions Such As –